The latest is from American Airlines.
After I fired United in 2014 (richly deserved), American has been my go-to airline. However, the last few flights have been less than stellar. So, when I go to the National Weather Association's Annual Meeting in Huntsville next month, I chose to try Delta. Given this latest nonsense from American, I'm glad I did.
American Airlines: instead of spending money on another intrusion into your customers' privacy, how about spending those funds upgrading your customer service?
UPDATE: 7:30PM FRIDAY. Looks like I spoke too soon about Delta.